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Texas Health and Human Services issues guidelines for completing purchases

As Texas retailers are slowly reopening as Retail to Go, Texas Health and Human Services issued guidelines for safely making purchases.

Guidelines such as customers cannot enter the business premises and may purchase items from a retail location for pickup, delivery by, mail or delivery to their doorstep. Customers should also wash and sanitize their hands after the transaction.

The department also payments should be done over the phone or online when possible. If those options are not available, contact should be minimized if remote payment is not available.

Employees should deliver the purchases to the backseat or trunk of the customer to minimize physical contact. Employees must to wash or sanitize their hands after each customer as well as disinfect anything the customer may have come into contact with.

If the purchase is delivery to the customer’s doorstep, the employee or the third party carrier should leave the package on the doorstep and not enter the customers house or business.

All employees must

  • be screened before entering the business for COVID-19 symptoms,
  • be trained in how to properly wash their hands, respiratory etiquette, environmental cleaning and disinfection
  • wash or sanitize hands before entering business
  • wear face coverings
  • stay six feet away from others