NEW YORK —
The pilot program has been well-received so far by customers, with more than half of the shoppers who tried the "Scan & Go" app using again, Thomas said. He noted it's a good way for shoppers looking to keep a running tally of how much they're spending as they place the products in their carts — instead of being surprised at the cash register.
But Thomas also noted that the new service has also appealed to shoppers who like to do their own bagging of groceries. Shoppers can pick up bags at the front of the store and organize the groceries in the bags the way they want.
"They like to bag items the way they keep their items in the house," he said.